Contact

We love to hear from you!
Our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.

We’re available to support you via:

Customer Service Email: hello@knitlab.co
Business Email: business@knitlab.co

USA Service Tel: +1 628 289 5142
UAE Service Tel: +971 58 304 0338

We strive to answer your questions within 12–24 hours.

Customer Service Chat Hours:

Monday – Friday
9:00 AM to 6:00 PM (UTC+8)
Now available in English.

Company Information:

Company Name: KNITLAB FZCO
Company Address: 523 9W BLOCK C, DUBAI AIRPORT FREEZONE
City: PO BOX 491
Phone: +971 50 188 7931

USA Office:
4120 Presidential Pkwy Ste 100
Atlanta, GA 30340
Company: REFRESH GROUP INC

Please kindly note:
During peak seasons and promotional sales, our response time might take a little longer.
To help us serve you faster, please use the same email address you used when placing your order and include your order number in your email.