Knite Lab – B2B Ordering Policy and Offers
B2B Ordering Policy
- Minimum Order Value: Wholesale and bulk orders require a minimum order value of AED 2,000.
- Payment Terms: Orders must be paid in advance unless otherwise agreed in writing. Approved accounts may receive credit terms 30 days subject to Knitlab’s discretion.
- Lead Time: Standard lead time is 7–21 days depending on product type and order size. Large or customized orders may require additional time.
- Custom Orders: Custom designs, packaging, or branding are available upon request. A deposit may be required for customized production.
- Shipping: Delivery costs are calculated based on order volume, weight, and destination. Buyers are responsible for import duties/taxes outside UAE.
- Returns: Due to the nature of bulk supply, returns are only accepted for faulty or damaged goods, reported within 7 days of delivery.
- B2B Offers
- Volume Discounts: Tiered discounts available on larger orders (e.g., 5% off for orders above AED 5,000, 10% off above AED 10,000).
- Exclusive Partner Pricing: Registered B2B clients receive special wholesale pricing not available to retail customers.
- Seasonal Promotions: Additional discounts and bundles available during promotional periods.
- Loyalty Benefits: Repeat B2B buyers may qualify for priority production slots, extended payment terms, and exclusive product previews.
📧 For B2B inquiries: partnerships@knitlab.co
📞 Tel: +971 50 188 7931